- Client issues: selection and intake, communications and problem solving.
- Fees and agreements: types of fee arrangements, law office accounts, getting paid.
- Office operations: Office policy, client relations, of counsel and contract arrangements, file creation, retention, storage and destruction.
- Marketing: Marketing on a shoestring, marketing to avoid, smart marketing, building a Web site that can be found, the contacts list and mining the gold therein.
- Planning for the unexpected: What if you cannot work? Do you have a backup plan?
- Employees: Hiring and firing
- Where to find help
- The business plan
- Thinking tools and productivity
The program is sponsored by the Practice Management Service Committee of the D.C. Bar. If you would like to know more or to register, send an e-mail to Daniel Mills, manager, Practice Management Advisory Service or call 202-626-1312. Please specify the date of the session you wish to attend.





